Privacy Policy

Who We Are

This website is operated by Aspire Technical Solutions Ltd, based in Lichfield, Staffordshire. When this policy refers to "we", "us" or "our", it means Aspire Technical Solutions Ltd.

If you have any questions about how we handle your data, you can get in touch via the contact page.

What Data We Collect

We collect personal data in the following ways:

Contact form

When you submit the contact form on this site, we collect your name, email address and the content of your message. This is used solely to respond to your enquiry. We do not add you to any mailing list without your explicit consent.

Google Analytics

We use Google Analytics to understand how visitors use this site — pages visited, time on site, general location (country/region) and device type. This data is anonymised and aggregated; we cannot identify you individually from it. Google's privacy policy applies to data collected via Analytics: policies.google.com/privacy.

Meta Pixel

We use the Meta (Facebook) Pixel to measure the effectiveness of our advertising and to show relevant ads to people who have visited this site. The Pixel collects information about your browsing behaviour on this site and shares it with Meta. Meta's privacy policy applies: facebook.com/privacy/policy.

You can opt out of Meta's ad targeting at facebook.com/ads/preferences.

hCaptcha

Our contact form uses hCaptcha to prevent spam. hCaptcha may collect device and behavioural data as part of its verification process. hCaptcha's privacy policy applies: hcaptcha.com/privacy.

Google Reviews

We display public reviews fetched from the Google Places API. This involves no collection of personal data from visitors to this site.

Legal Basis for Processing

We process contact form data on the basis of legitimate interest — you have contacted us and we need to respond. Analytics and advertising data is processed on the basis of legitimate interest in understanding and promoting our services.

How Long We Keep Your Data

Contact form enquiries are retained for as long as necessary to service your enquiry and for a reasonable period afterwards in case of follow-up. Analytics data is retained according to Google's default retention settings. We do not retain personal data longer than necessary.

Who We Share Data With

We do not sell your personal data. Data is shared only with the third-party services described above (Google, Meta, hCaptcha) as part of normal operation. We do not share your data with any other third parties.

Your Rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict our processing of your data

To exercise any of these rights, please get in touch via the contact page.

Cookies

This site uses cookies set by Google Analytics and the Meta Pixel. These are used for analytics and advertising purposes as described above. You can disable cookies in your browser settings, though this may affect site functionality.

Changes to This Policy

We may update this policy from time to time. The date at the top of this page will reflect the most recent revision.